The term "ARC" or "us" or "we" refers to the owner of the website whose registered office is Arena Racing Corporation Ltd, Milbank Tower, 21-24 Millbank, London, SW1P 4QP. Our company registration number is 00857819 in England & Wales. The term "you" refers to the user or viewer of our website.
Certain concessions may not be available for badges booked in advance and cannot be used in conjunction with any other offer, discount or voucher. For further details please contact the relevant racecourse office. Management reserve the right to withdraw any offers, discounts or concessions at any time.
Once purchased, refunds or transfers on tickets will only be available in the case of abandonment and not for any other reason.
In the event of racing being abandoned, refunds on badges and tickets purchased will only be paid in the following circumstances:
We accept debit or credit cards - Visa, Mastercard, Switch or Delta. Please note that there is a small card transaction charge for any card payments, the charge cost varies per racecourse.
Entrance to the racecourses is subject at all times to our terms and conditions of entry, a copy of which can be obtained from the racecourses on request.
Following an advance ticket purchase either online or by phone with any of Arena Racing Company’s racecourses, customers will automatically be registered with our unique loyalty programme, Rewards4Racing and will receive Rewards4Racing points for that purchase.
The Rewards4Racing loyalty programme is free to join and be part of and customers can collect valuable points when they make purchases with Arena Racing Company, when betting online with Rewards4Racing’s betting partners, subscribing to racing partners such as the Racing Post and Racing UK and when shopping online with thousands of high street retailers.
These valuable points will then be converted into cash to be spent online or by phone with any of Arena Racing Company’s racecourses, saving you ££’s off your next purchase with us.
Once you have purchased from your selected racecourse, look out for your Rewards4Racing welcome email and be sure to activate your account! By joining Rewards4Racing, you will be notified of exclusive offers and account updates via email. For further details of our fantastic loyalty programme and/or to view Rewards4Racing’s full terms and conditions, please click here.
Should you wish to opt out of the Rewards4Racing programme, you may do so at any time by emailing Rewards4Racing at firstname.lastname@example.org.